§ 25-54. Termination of service.

(a)

A customer's contract for service shall be terminated either upon the customer's written notification to the finance director or due to nonpayment of an account for services. Upon receipt of the notification, the customer's meter will be read and charges for services provided to the customer up to and including the time of termination shall be computed. Thereafter, a final bill shall be rendered, given an allowance for any applicable security deposit, and the final bill shall be due and payable in accordance with the terms of section 25-52. When the customer's contract for service is terminated upon the city's initiative due to nonpayment of an existing account or due to failure to properly execute a customer service contract, then the customer's meter will be read and charges for services provided up to and including the time of termination shall be computed. Thereafter, a final bill shall be rendered, given an allowance for any applicable security deposit, and the final bill shall be due and payable in accordance with the terms of section 25-52.

(b)

If a contract for service is terminated for the failure of a customer to repair a leak on a private main, or the customer service pipe, service shall not be reconnected until the following conditions have been met:

(1)

Final bill is paid in full, including penalties;

(2)

Payment of any required deposit;

(3)

Payment of reconnection charges as follows:

a.

A fifty dollar ($50.00) nonrefundable reconnection charge will be assessed when the reconnection is made between the hours of 8:00 a.m. and 5:00 p.m. on normal business days, Monday through Friday.

b.

A one hundred dollar ($100.00) nonrefundable reconnection charge will be assessed when reconnection is made at any time other than as specified in the preceding subsection.

(4)

Satisfactory evidence is provided that the leak has been repaired.

(c)

A convenience fee of seventy-five dollars ($75.00) will be assessed on those customers who terminate their service(s) for a period between five (5) days to six (6) months who have the intent to return to the same service address and re-establish water service.

(Ord. No. 10911, § 2, 4-2-90; Ord. No. 11848, § 1, 11-17-2008; Ord. No. 12036, § 1, 12-17-2012)