§ 25-53. Temporary disconnection of service.

(a)

For the purpose of repairs or alterations, the owner of the property served by a particular meter, or a plumber, or the city, may temporarily disconnect service to his premises for a period of less than ten (10) days, without affecting the existing customer service contract, by turning the water off and on at the meter and/or stop box. For the purpose of making repairs or alterations, at the request of the customer or owner, the city will temporarily disconnect service for a period of not less than ten (10) days, without affecting the existing customer contract. A charge of ten dollars ($10.00) per each trip, after the first, for connection or disconnection shall be assessed a customer if the city temporarily disconnects service to the customer upon the customer's request.

(b)

When a leak occurs from the customer service pipe, service shall be temporarily disconnected by the finance director, if the following conditions exist:

(1)

A leak has occurred between the street service pipe and the water meter.

(2)

The customer or property owner has been given written notice that a leak exists.

(3)

Seventy-two (72) hours have elapsed since notice of leak was given and the leak has not been repaired.

(4)

If the leak has not been repaired within the ten-day period, the customer's contract for service will then be terminated under the provisions of section 25-54.

(5)

In the event that a leak continues to exist and the action of the city discontinuing water service would result in multiple customers, (i.e. mobile home parks) being without water, the city may elect to make the repairs necessary to continue water service. The city then may elect to seek prosecution of the owner of land where the leak existed. Any costs, including legal fees, costs incurred by the city for repairing the water lines owned by the land owner will be sought through the city's legal action process.

(Ord. No. 10911, § 2, 4-2-90; Ord. No. 11642, §§ 13, 14, 11-17-2003; Ord. No. 11848, § 1, 11-17-2008)